Which of the following best describes the duty of an adjuster?

The duty of an adjuster is best described as the responsibility to act impartially and evaluate claims objectively. This impartiality is crucial in ensuring that the assessment of claims is conducted fairly and based on the facts of each case, rather than being influenced by any external factors, including pressure from either the insurer or the claimant.

An adjuster's role involves investigating the details of a claim, assessing damages, and determining the appropriate compensation based on policy terms and coverage. By maintaining objectivity, adjusters help to uphold the integrity of the claims process and protect the rights of all parties involved, ensuring that the final decision is based on evidence and aligned with the legal and regulatory framework governing insurance claims.

In contrast, processing claims quickly may overlook critical details that could affect the outcome, while serving only the interests of the insurer would disregard the rights and circumstances of the insured. Representing both sides fairly is not typically the role of an adjuster, as their primary responsibility is to evaluate claims impartially and objectively, focusing on the facts rather than attempting to balance interests. Thus, the correct description encapsulates the essence of an adjuster's professional duty.