Which action is considered a violation of ethical standards for adjusters?

Using confidential information for personal gain is a clear violation of ethical standards for adjusters because it undermines the trust and integrity essential in the insurance industry. Adjusters are privy to sensitive information regarding claimants and their circumstances and are expected to maintain confidentiality and act in the best interest of the policyholders and the insurers they represent.

When an adjuster misuses confidential information, they not only compromise the claimants' privacy but also violate legal and professional standards that govern the conduct of insurance professionals. The ethical responsibility to protect the privacy of individuals and handle their information with care is paramount in maintaining professional credibility and trust within the industry. This action not only damages the reputation of the adjuster but can also result in legal consequences both for the individual and the insurance company they represent.