What does the code of ethics state regarding diligence?

The code of ethics clearly emphasizes that adjusters must act with speed and care in the adjustment process. This principle reflects the importance of balancing urgency with thoroughness. Adjusters play a critical role in ensuring that claims are handled promptly while still conducting a detailed and accurate assessment of the situation. This diligence is essential not only for the integrity of the adjustment process but also for maintaining the trust of policyholders and other stakeholders involved.

Option B underlines that while it is important to respond and act expeditiously, being careful and attentive to detail ensures that the outcomes are just and equitable. Adhering to this principle helps maintain a high standard of professionalism in the industry, which is vital for protecting the interests of all parties involved in the claims process.